Login PrimeXBT

Access your PrimeXBT account quickly to start trading right away, delving into the markets. Moreover, our platform offers dedicated support to swiftly address any login difficulties, ensuring a seamless trading experience.

Login
PrimeXBT login.

How to Login to PrimeXBT?

To access your PrimeXBT account and start trading, follow these simple steps:

  1. Visit the Website: Go to the PrimeXBT homepage.
  2. Access the Login Page: Click on the ‘Login’ button usually located in the top right corner of the homepage.
PrimeXBT login button.
  1. Enter Your Credentials: Input your registered email address and password in the designated fields.
Login credentials PrimeXBT.
  1. Secure Your Session: For added security, you may be prompted to complete a two-factor authentication step, depending on your account settings.
  2. Start Trading: Once logged in, you can access your dashboard, manage your trades, check your portfolio, and utilize the tools available on PrimeXBT.

Log In to PrimeXBT with Google Account

Access PrimeXBT quickly and securely by logging in with your Google Account. This convenient feature streamlines the login process, allowing you to enter the trading platform with just a few clicks using your existing Google credentials.

To log into PrimeXBT using your Google Account, simply click on the ‘Continue with Google’ button on the login page, and select the Google account you wish to use. This will automatically authenticate and grant you access to your trading dashboard.

Login with Google
PrimeXBT login via Google account.

Common Problems with Signing In to PrimeXBT

We address the most common login problems and questions, providing clear solutions and tips to help you access your account quickly and securely.

How to Recover Your Password on PrimeXBT?

  1. Navigate to Password Recovery: Go to the ‘Password Recovery’ page on the PrimeXBT website.
Forgot password PrimeXBT.
  1. Enter Your Email: Type the email address associated with your PrimeXBT account into the designated field on the password reset page.
  2. Request Reset: Click the blue ‘Reset’ button to initiate the process.
PrimeXBT password recovery.
  1. Check Your Email: Look for an email from PrimeXBT containing the password reset PIN. If you don’t see it immediately, check your spam or junk mail folder.
  2. Enter the PIN: Return to the password reset page and enter the reset PIN provided in the email.
  3. Set New Password: Once the PIN is verified, you’ll be prompted to set a new password for your account.
  4. Complete the Process: Enter your new password, confirm it, and then you can use it to log into your account.

What are Login Notifications?

Login notifications on PrimeXBT are security alerts designed to inform you whenever your account is accessed. These notifications are sent to your registered email address and possibly through other communication channels you have set up with the platform, like mobile alerts. The purpose is to provide an immediate update on account activity, helping you monitor unauthorized access and ensuring that any unusual activity is noticed and can be addressed promptly. This feature adds an extra layer of security by keeping you informed about who is accessing your account and when.

How to Disable Login Notifications?

To disable login notifications on PrimeXBT, you can easily manage this setting from within your account. Simply navigate to the ‘Settings’ menu once you are logged in. From there, look for the option related to security or notifications and toggle off the feature for email login notifications. This action will stop sending alerts about account access to your registered email.

How Can I View My Login History?

To view your login history on PrimeXBT, simply access the ‘Settings’ menu in your account. There, you will find a section labeled ‘Last logins’ where all recent access details are recorded. This feature allows you to monitor all login activities, helping you keep track of when and possibly from where your account was accessed.

What to Do if You Lose or Reset Your 2FA Device/Phone

If you lose or reset your device that had 2FA (Two-Factor Authentication) set up for your PrimeXBT account, you can use the 16-digit backup code that you received when you initially enabled 2FA. To restore access to your account, install a 2FA app on PrimeXBT your new device and enter the 16-digit backup code into the app. This will regenerate the time codes you need to log in securely to your account. If you cannot find or did not save your backup code, you will need to contact customer support for assistance in regaining access to your account.

How Can You Delete Your PrimeXBT Account?

To delete your PrimeXBT account, you will need to contact the PrimeXBT support team directly. You can submit your account deletion or cancellation request through live chat on the PrimeXBT platform or by sending an email to [email protected]. The support team will guide you through the process and help with any necessary steps to securely close your account.